Great news! We are thrilled to announce that the login issue with fax accounts has been resolved. You can now log in to your fax accounts without any hindrance. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Resolution Details:
Our technical team worked closely with the vendor responsible for our fax services to identify and address the underlying cause of the login problem. The vendor diligently investigated the issue and implemented the necessary fixes to restore normal functionality. Thorough testing and quality assurance measures have been conducted to ensure the reliability of the solution. Current Status: Resolved
At this time, you should be able to access your fax accounts seamlessly. If you encounter any further difficulties or have any additional concerns, please do not hesitate to contact our support team for assistance.
We sincerely apologize for any inconvenience caused by this situation. We value your continued support and assure you that we are continuously working to improve our services to provide you with the best user experience possible.
Thank you for your understanding.
Best regards, BCS Technology Department
Posted Jun 27, 2023 - 16:40 EDT
Identified
We apologize for the inconvenience caused to our valued users attempting to log in to their fax accounts. We are aware of the ongoing issue and wanted to provide you with an update on the situation. Our technical team is actively investigating reports regarding the inability to log in to fax accounts. We understand the importance of accessing your fax services smoothly, and we are working diligently to identify the root cause of this problem. We are in contact with the vendor and are in process of changing the fax users passwords at this time.